Account and wallet
Sign in
Section titled “Sign in”- Open the app and choose Sign in.
- Enter an email address you control and continue.
- Check your inbox and enter the six-digit verification code.
- Wait for the wallet to finish preparing before copying a deposit address.
Sign-in is provided through Privy. Use the same email when returning to your account. If a code expires, request another after the resend timer ends. Never send a verification code to support.
Check your wallet
Section titled “Check your wallet”Open Assets → Deposit to view your Solana address. The address is account-specific: always copy it from your own signed-in app. A preparing or recovery message is not a usable deposit address.
Wallet preparation and Phoenix trading-account activation are separate steps. Activation can require SOL; the app displays the required amount and any setup approval. See Transfers.
If you cannot access your email or the app reports wallet recovery, follow Security and recovery.